General Clinic Announcement
In response to the COVID-19 public health emergency, we have divided the clinic into a respiratory clinic and general clinic. We are open during our normal operating hours of Monday – Friday, 8am – 5pm. Hours and availability of certain services may be limited or change depending on staff availability during the COVID-19 response. Many visits can be accomplished through online telehealth visits, but we are available in the office to address those needs that can’t be accomplished remotely. To discuss the best option for scheduling an appointment, please call 325-4441 to speak to a medical appointment specialist.
We are providing masks for patients to wear in our building. Our staff is required to wear masks at all times.
See below for updates to clinical services
For the safety of our patients and staff, we will be offering telehealth visits for most health concerns. Many visits can be accomplished through online telehealth visits, but we are available in the office to address those needs that can’t be accomplished remotely. To discuss the best option for scheduling an appointment, please call 325-4441 to speak to a medical appointment specialist.
We are not offering walk-in screenings for sexually transmitted infections (STIs) at this time. Appointments can be made in advance. Lab screenings without a provider's visit are only for patients without STI symptoms.
Patients with symptoms of an STI must schedule an appointment with a health care provider by calling 405-325-4441.
|COVID-19 Testing||We have availability to test for COVID-19. Please call 325-4441 to schedule an appointment for testing or call the nurse line at 325-8732 for questions about testing.|
|Pharmacy||The pharmacy is open during regular business hours. To avoid waiting for prescription refills, sign up for text alerts by calling 325-5165 or call before you come into the pharmacy to confirm your prescriptions are ready. To follow social distancing precautions and minimize your wait in line, you can pay for your prescriptions over the phone. Credit or debit purchases only, please. We are not accepting cash transactions temporarily. If you are not in Norman and need your prescription transferred from OUHS to your home pharmacy, please see the transfer prescription information here.|
|Allergy injections and other scheduled injections|
We will continue to administer allergy serum injections as requested. If you wish to check out your serum, please call 405-325-8732 to make this request. We can also mail serum to your home upon your allergist’s approval.
Please call 405-325-4441 to schedule the administration of any other injection or immunization.
Services remain the same, including IUD and Nexplanon placement; however, scheduling may be delayed.
|Physical Therapy||The Physical Therapy clinic will be open during regular business hours. Physical therapy treatment is available for our patients with a provider’s order. Our physical therapy staff are scheduling appointments to ensure appropriate social distancing is observed. The physical therapy staff have reviewed and updated all safety and health policies and practices with guidance from the CDC, OSHA, and local health department.|
You can call directly to schedule at 405-325-5710
|Nutrition Services||We are currently offering telehealth options for dietetic and nutrition services. If you would like to schedule a telehealth appointment, call 325-4441 and press option 1.|
|Medical Records||To obtain copies of your medical records, please utilize the medical records request form here. For the most secure delivery, you may fax or mail this form to us. You may also email the form to firstname.lastname@example.org. While OU email is secure, please be aware that sending this from a nonOU email account may not be a secure method of delivery.|