Skip Navigation

FAQ

OU Alumni Association LogoOU homepageAlumni homepage
Skip Side Navigation

Frequently Asked Questions

Who can travel with Sightseeing Sooners?
The opportunity to travel with Sightseeing Sooners and the OU Alumni Association is open to all OU alumni and friends.

Where can I get more detailed information about a certain trip?
Brochures or other available information may be requested from the OU Alumni Association online at ou.edu/alumni/travel, or by calling our office. Brochures for each trip will be mailed by the tour operator approximately 6-9 months prior to departure, however, each tour operator makes their own decision on how many brochures to mail so not everyone in our travel pool receives every brochure. In most cases, there is no need to wait for a brochure to reserve space  on a tour. Many tours fill quickly and we encourage you to call the tour operator to help you make your decision.

Do you offer specials or discounts?
Most of our travel partners offer special discounts throughout the year. In many cases, these special discounts are an EBD (Early Booking Discount) price.  Book early to get the best price and to take advantage of special amenities (see each trip brochure for more details).

How do I register for a trip?
To register for the various travel opportunities listed in this catalog, please contact the respective tour operator for that program. Contact information for the tour operators will be outlined in individual trip brochures or you can call the OU Alumni Association to get contact information.

What if I’m only booking for myself?
All trip pricing is based on double occupancy, or two people sharing a room or cabin, unless specified by the “no single supplement” text and icon. Many of the trips offered will require a single supplement for those who wish to travel alone. On most tours, a limited number of single rooms are available.

May I arrange my own air travel?
To lock in low airfares, our tour operators have negotiated special rates with major airlines that may require you to take non-direct flights. Please feel free to discuss “land only” options with the tour operator should you desire a more direct flight or want to use frequent flyer miles. The OU Alumni Association has no control over air travel and sometimes challenging airport infrastructures. Important to remember: If you book your own flights, you are responsible for making connections with the main group.

Will my tour include an OU faculty or staff host?
A minimum number of participants is required to secure the services of an OU host. We make every effort to send a host from OU on as many departures as possible as we know this greatly enhances the travelers’ experience and makes the trip unique. If this is important to you in making your decision to travel with our program, please call us to confirm our faculty/staff hosted tours and for more information.   

How many OU alumni and friends should I expect to travel with?
While we are optimistic that all of our 2018 tours will receive high reservation numbers, there is no way to predict the response to a particular tour. Our group sizes over the years have ranged from as small as two people to as large as 45. Our average sized group since 2012 has been around 14 travelers. If it’s one of our OU exclusive, faculty-led tours, the group size is usually kept to a maximum size of 24. You can always call the OU Alumni Association to check the status of a trip’s group size before or after you book a tour.  

What happens if I need to cancel? Will I get a refund?
Tour participants are subject to cancellation penalties as outlined in the individual trip brochures. Cancellation penalties are structured to coincide with advance payments that our tour operators must make to their suppliers, and the penalties are strictly enforced due to these contractual commitments. Because our tour operators have different cancellation policies, please make sure that you understand all cancellation penalties prior to making your trip deposit. Each tour operator has a unique cancellation and refund policy. Please review each trip brochure carefully prior to reserving space on a tour.  We also strongly encourage purchasing trip cancellation insurance.

Should I purchase travel insurance? If so, how soon do I need to enroll?
We strongly recommend that you purchase travel insurance to ensure coverage in case of illness, injury, medical evacuation, delay or unforeseen emergency. For your convenience, the OU Alumni Association has partnered with USI Travel Insurance Select to provide travel insurance to our travelers. We encourage you to call (800) 937-1387 for details and coverage options. TIS brochures are automatically mailed from our office once a reservation is made but you can request them from our office at any time. We also ask you to research the many options of travel insurance available to you, as each person has individual needs. While we feel TIS offers some of the best possible coverage, you may purchase travel insurance from another provider. We also suggest that you check with your medical insurance provider to determine if you are covered outside the United States. Medicare does not provide coverage outside the United States.